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Operating Model Design

Redesign your organization to align structure, processes, and capabilities with strategic objectives for maximum operational effectiveness.

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Transforming How Your Organization Works

Operating Model Design is the strategic blueprint that defines how your organization delivers value. It encompasses the alignment of people, processes, technology, and governance to execute your business strategy efficiently and effectively.

At Foley Strategic Advisory, we help organizations design and implement operating models that drive operational excellence, enhance agility, and create sustainable competitive advantage in rapidly evolving markets.

Organizational Structure

Optimizing reporting relationships, spans of control, and decision rights to enhance accountability and efficiency.

Process Architecture

Designing end-to-end processes that deliver value to customers while minimizing waste and complexity.

Technology Integration

Aligning digital capabilities with business needs to enable process automation and data-driven decision making.

Governance Framework

Establishing clear decision-making protocols, performance metrics, and accountability mechanisms.

Why Choose Us

  • Experience across defense, commercial, and startup sectors

  • Proven methodology with measurable outcomes

  • Focus on implementation, not just strategy

  • Human-centered approach to change

  • Integration of digital capabilities

Key Benefits

A well-designed operating model delivers tangible benefits that directly impact your organization's performance and competitive position.

Enhanced Performance

Streamlined processes and clear accountabilities lead to improved operational efficiency and effectiveness.

  • 15-30% reduction in operational costs
  • 20-40% improvement in process cycle times
  • Enhanced resource utilization

Increased Agility

Responsive organizational structures and flexible processes enable faster adaptation to changing market conditions.

  • Reduced time-to-market for new offerings
  • Improved response to customer needs
  • Enhanced ability to scale operations

Employee Engagement

Clear roles, responsibilities, and career paths lead to higher employee satisfaction and retention.

  • Reduced turnover and associated costs
  • Improved collaboration across functions
  • Enhanced talent attraction capabilities

Customer Experience

Customer-centric processes and aligned capabilities deliver superior service and build stronger relationships.

  • Improved Net Promoter Scores
  • Reduced customer churn
  • Increased customer lifetime value

Strategic Alignment

Ensuring that organizational capabilities directly support and enable strategic objectives.

  • Focused resource allocation
  • Improved strategic execution
  • Enhanced competitive positioning

Our Methodology

A structured, collaborative approach to designing and implementing operating models that deliver sustainable results.

1

Strategic Alignment & Assessment

We begin by understanding your strategic objectives and assessing your current operating model's effectiveness in supporting those goals.

  • Strategic objective clarification
  • Current state analysis
  • Gap identification
  • Stakeholder interviews
2

Design Principles & Future State Vision

Collaboratively developing the guiding principles and future state vision for your operating model.

  • Design principle workshops
  • Future state visioning
  • Capability mapping
  • Value stream analysis
3

Detailed Design & Blueprint

Creating detailed designs for each component of your operating model, including organizational structure, processes, technology, and governance.

  • Organizational structure design
  • Process architecture development
  • Technology enablement planning
  • Governance framework creation
4

Implementation Planning

Developing a comprehensive roadmap for implementing the new operating model, including change management considerations.

  • Implementation roadmap development
  • Resource planning
  • Risk assessment and mitigation
  • Change management strategy
5

Execution Support & Continuous Improvement

Providing hands-on support during implementation and establishing mechanisms for continuous improvement.

  • Implementation coaching
  • Progress tracking and reporting
  • Performance measurement
  • Continuous improvement framework

Ready to Transform Your Operating Model?

Partner with Foley Strategic Advisory to design an operating model that aligns with your strategic objectives and drives sustainable performance improvement.

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Get in Touch

Let's discuss how our Operating Model Design services can help your organization achieve its strategic objectives.

Contact Information

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Book a complimentary 30-minute discovery call to discuss your operating model challenges and explore how we can help.

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